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What Are My Rights When Having My Car Repaired?

When having your vehicle repaired, there are a few things that every car owner should be aware of. Taking your car to the mechanic isn’t something most people are used to, mostly because it doesn’t have to happen all that often, especially with a newer car. However, knowing your rights as a consumer is critical if you are involved in an accident.

These consumer rights can help you get your car fixed right the first time, safely, quickly, and within your budget. Let’s take a closer look at what your rights are when having your vehicle repaired. 

You Can Choose Your Own Auto Repair Shop

When your car is in an accident, you usually have the option of choosing the shop that will repair it. Consult your friends, do a quick Google search, and look for local businesses!

You can ask your insurance company for recommendations, but don’t believe them if they say you only have a few options. This is known as steering, and it is illegal in most states.

You Can Choose the Quality of Your Repair Parts

What Are My Rights When Having My Car Repaired?

You can choose which parts are used to replace parts in your car if they need to be replaced.

OEM, non-OEM, and recycled parts are the three types of parts you can usually choose from. However, depending on your insurance policy, you may only be covered for certain types of parts. However, this does not necessarily mean that these are your only choice.  If you’re unsure about a part’s benefits and costs, ask your repair technician or do some research.

In many states, a shop must notify you if they plan to use anything other than OEM parts. Before you have your repair done, ask your repair shop a few questions.

A Safely and Properly Repaired Vehicle

When you take your vehicle to be repaired, you are paying for a service, and you have every right to expect that your vehicle will be repaired correctly and that it will be returned to you in a safe driving condition once repairs are completed.

Ask questions so you know how your car is being repaired, what is being repaired, what is being replaced, and what to expect. You can inquire about your technicians’ qualifications and experience, as well as what they’re doing and why they’re doing it, and what your options are. You need to be aware of your rights as a consumer when having your vehicle repaired. It helps to talk about this with a professional. Ask around in order to find a qualified auto repair shop when looking for your next repair or just needing some routine maintenance performed. 

Auto Repair in San Diego

You always need a reliable mechanic. Automobile Repair Shop San Diego has been providing high-quality auto repair in San Diego for many years. To learn more about how we can assist you with your auto maintenance, call (619) 330-0862 right now.

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