When you are looking for a technician to work on your car, you may be tempted to go with the brand name that you know, but a local auto repair shop that is dedicated to their customers in order to build their business and support their family could be even better.
When you are trying to choose between a small, family-owned shop or a big franchise, you should ask around. People love to share their experiences of who does good and work and who does not.
Pay Attention to “Auto Experts”
Does your local newspaper have a section from a local car expert? If that is the case, you should give their business a call when you are seeking out a qualified auto repair shop in San Diego. Even though they may be unable to offer the lowest pricepoint in your area, if the local media are putting out their expertise, there is a chance that they know what they are talking about. So, do not choose your mechanic based just on price.
Consult With the Better Business Bureau
Although most technicians are trustworthy and most auto body repair shops are reputable, year after year, there are some that leave customers less than satisfied. The Better Business Bureau (BBB) received over 10,000 complaints against auto repair companies in 2016 alone.
Before you take your car to be serviced as a local auto repair shop in San Diego, you should check out their reviews on the BBB website. You will see information on who owns the business and when it was founded. You will be able to find reviews, complaints, and even BBB accreditations.
Search for AAA-Certified Shops
There are more than 7,000 repair facilities in North America that have the distinction of being an Approved Auto Repair (AAR) Facility, as accredited by the American Automobile Association (AAA). An AAR Shop meets very strict professional standards of the AAA for customer service, facility appearance, and staff qualification and certification. These shops may be a great place to start when you are searching for a new auto technician.
Look for an ASE-Certified Mechanic
As with many other lines of work, you have to feel at peace when you know you are dealing with someone who has a professional certification in their field.
The independent, nonprofit organizational National Institute for Automotive Service Excellence (ASE) tests and certifies professionals in the automotive industry. ASE Certification for car mechanics requires at least two years of on-the-job training or one year in addition to a two-year degree, along with successfully passing the test. Retests happen every five years in order to remain ASE-certified.
See Who the Bus & Taxi Companies Use
Bus and taxi companies rely on their vehicles. Why shouldn’t you contact their head office and ask which local auto repair company they use? Their recommendation could lead to a reliable shop and a mechanic you can count on.
Identify Shops That Have Been in Business for Many Years
When looking for a new auto repair shop, you should look for advertisements, window display stickers, or plaques that demonstrate how long the shop has been in business. In most cases, the longer the better. Or, you can simply just ask. If their other customers were not satisfied after all those years, the business likely would have shuttered long ago.
Take Your Car in for a Minor Service
Before placing your trust in a new auto repair shop for major work on your car, you should try them out with a smaller job, like an oil change or tire rotation. This can help you gauge the quality of the work. If they suggest additional work, tell them that you would like a second opinion. The technician’s reaction will inform you if it is a valid recommendation.
While you’re at it, you should ask about their options for payment plans, shop warranties, and even discounts. Offering some of these services shows that they are serious about providing good customer service and that they place value in the business of their customers.
Seek out the Educational Experts
There are many high schools and community colleges that offer classes for auto repair, and the instructors at these institutions can be great sources of information about good mechanics in the area, as well as those you should avoid.
They may also have some suggestions for mechanics who specialize in working on your type of vehicle or those with experience working in the service department of the local dealership for your vehicle manufacturer.
Check for Community Involvement
All kinds of business, including auto repair shops in San Diego, are serious about building a long-term business and being involved in their local communities. Considering which businesses participate in or support local events can help you determine who is serious about their presence.
Ask Your Car Insurance Company
Did you know that your car insurance company can also suggest auto repair shops and that they could be an added benefit to using their recommended shops? For most people, their car is their investment, and they want to add value to their investment. By using approved shops, you can increase the longevity of your vehicle and protect your investment.
Auto Repair Shops in San Diego
Automobile Repair Shop San Diego is a family-owned and operated business that has been providing the best repair experiences. We will offer you hassle-free auto repairs starting with a precise damage assessment or estimate. We will tow your vehicle for FREE to our shop, organize for a rental car, and work directly with the insurance company to streamline the repair process. We will even pay up to $500 of your deductible. Contact us today to see how we can help.